Shipping Information

All PAPER ME notebooks are made to order and individually crafted for each customer after an order is received. Please allow approximately 7–10 business days for production before shipment.

Domestic Shipping (Standard Areas in Korea)

Korea Post · KRW 4,000

Free shipping on orders of KRW 40,000 or more

Jeju Island

KRW 4,500

Free shipping on orders of KRW 45,000 or more

Delivery takes approximately 3–5 business days after shipment.

Remote and Island Areas (including Ulleungdo)

Additional shipping charges for certain remote or island areas are not calculated automatically at checkout. We will contact you after your order is placed to inform you of any additional shipping fee. Your order will be shipped once the additional payment has been confirmed.

If you do not wish to pay the additional shipping fee, you may cancel your order for a full refund.

International Shipping

Korea Post K-Packet

Shipping fees are calculated at checkout based on the destination country and order details.

International orders are shipped together every Friday. Orders completed in time will be dispatched on the nearest available Friday.

Any customs duties, taxes, or other import-related charges are the responsibility of the recipient.

Cancellations · Withdrawal · Exchanges · Refunds

All PAPER ME notebooks are made to order and individually produced according to each customer’s selections.

In accordance with the Act on the Consumer Protection in Electronic Commerce, Etc., cancellations or refunds due to a change of mind may be restricted once production has begun. This information will also be presented again for your agreement before you place your order.

Before production begins

You may cancel your order. As production may begin shortly after an order is received, please contact us as soon as possible if you wish to cancel.

After production begins

Due to the made-to-order nature of our products, cancellations and refunds due to a change of mind are restricted once production has begun.

If the product is defective, differs from your order, or was shipped incorrectly

You may request an exchange or refund within 7 days of receiving the product, or within 30 days from the date you became aware, or could reasonably have become aware, of the defect or discrepancy. In these cases, PAPER ME will cover the return shipping costs.

For full details, please refer to our Refund Policy.

Contact

For questions regarding orders, exchanges, or refunds, please contact us using the details below. Inquiries will be answered in the order they are received.

Phone: 070-4821-4257

Tue–Sat 12:00–19:50

Email: paper.me.seoul@gmail.com

Frequently Asked Questions

Q. How long does it take to make my notebook?

Please allow approximately 7–10 business days for production after your order is received. Every PAPER ME notebook is finished by hand.

Q. Can I view a notebook combination I saved earlier?

Items in your cart are saved only on the device and browser you are currently using, so they will not appear on another device. If you would like to revisit a combination later, please save it to your Wishlist.

Q. Can I exchange or return my order?

As our notebooks are made to order, refunds due to a change of mind are restricted once production has begun. However, if your product is defective, incorrectly shipped, or differs from your order, you may request an exchange or refund.

Please refer to the “Cancellations · Withdrawal · Exchanges · Refunds” section above for details.